Frequently Asked Questions
When will my order arrive?
We process on the first Friday of every month. The
venison is then butchered the following Wednesday and dispatched immediately,
arriving at your door on Thursday or Friday. Keep an eye on our website for the
next dispatch date!
How are the deer raised?
The deer are lovingly cared for by our deer manager, most of the year they are outside on a mostly grass based diet with some supplements. During the winter they come into the sheds and are fed on a ration consisting mostly of silage with some other supplements.
All our deer are born, raised and processed on farm.
Do you use antibiotics?
We avoid using antibiotics where possible. Obviously when an animal requires medicine we treat accordingly, but most of our deer go their entire lives without the need for any antibiotics.
Do you supply frozen Venison?
Yes!
If you are interested in purchasing Venison during the rest of the month please get in touch and we will have a look in the freezer to see what stock is available.
Will my order be fresh or frozen?
All our orders are delivered fresh unless otherwise specified. You are welcome to preserve the life of our venison by freezing.
How will my order be packaged?
To ensure maximum freshness and shelf life, all venison is vacuum-packed and
shipped in Woolcool® insulated packaging with ice packs.
Woolcool® are pioneers in sustainable packaging and we’re proud to support their innovative approach, which pays tribute to British agriculture by reusing natural wool. Unlike traditional materials that simply act as barriers to slow down heat transfer, Woolcool® actively helps regulate temperature. The wool fibres absorb air and moisture inside the package, maintaining a stable, fridge-like environment—just as they’ve protected sheep for thousands of years. Woolcool® can keep our products at fridge temperature for up to 48 hours.
To learn more, visit their website: www.woolcool.com
How long will my Venison keep?
All of venison will have suggested use by dates on, this is normally a week after being packed.
If you would like to extend the venison's life you can freeze it for up to 6 months.
Where do you deliver?
Currently only in England and Wales.
Am I able to request a specific product size or something not listed on the website?
If there is a specific product you require that isn't on our website, we will happily check if we can provide this. Please email us at hello@venisoncompany.co.uk and we will do a quote for you.
Please note this service might take longer then normal and we are currently only processing once a month, so leave plenty of time if you are planning for an event.
What are your delivery options?
We have 4 options:
1. Under £100 delivery is £6.95
2. Over £100 delivery is free
3. Free collection from our farm office (What3words: wired.darting.farms)
4. Free delivery on orders over £30 within 15 miles of LN8 2AD
What are in your burgers?
We like to keep it simple, our burger mix consists of:
Minced venison, salt and pepper with no extra additives