Frequently Asked Questions

When will my venison order arrive?

All fresh venison orders follow our monthly dispatch venison schedule. We process on the first Friday of each month, then prepare fresh venison for dispatch the following Thursday. Our vacuum-packed venison is shipped via next-day delivery.
We always aim to be transparent about our shipping schedule, so you can check the next dispatch date on our website.

How are the deer raised?

All our deer are born, raised, and processed on our family-run venison farm in Lincolnshire. They are sustainably farmed and cared for by our experienced deer manager. Most of the year, they roam outdoors on a mostly grass-based diet with carefully selected supplements. During winter, the deer are housed in sheds and fed on a ration primarily consisting of silage and other natural supplements.

This approach ensures farm-assured venison, raised using ethical farming practices venison, resulting in high-quality British red deer meat that is perfect for fresh venison, frozen venison, venison steaks, venison fillet, and other premium venison cuts.

Do you use antibiotics?

At The Venison Company, we avoid using antibiotics wherever possible. All our deer are sustainably farmed and cared for on our family-run venison farm. When an animal genuinely requires treatment, we intervene responsibly, but the majority of our deer live their entire lives without needing any antibiotics. This ensures our
farm-assured venison meets the highest standards of ethical farming practices and delivers quality assured venison to our customers

Do you supply frozen Venison?

We supply both fresh and frozen venison to suit your preference. All cuts are premium quality, including venison steaks, mince, fillet, loin, and burgers.

Our fresh venison is processed on the first Friday of each month and dispatched the following Thursday - take a look at the top of this page for the next dispatch date.

If you’d like venison at any other time, we also have frozen stock available. Simply browse our frozen section to place your order.

Will my venison order be fresh or frozen?

Unless specified as frozen, all orders from The Venison Company are delivered as fresh venison.

You are welcome to extend the shelf life of your venison by freezing it at home, which keeps our farm-assured venison fresh for several months.

How will my venison order be packaged?

To ensure maximum freshness and shelf life, all venison meat is vacuum-packed and shipped in Woolcool® insulated packaging with ice packs. This ensures that fresh venison arrives in perfect condition.

Woolcool® are pioneers in sustainable packaging, and we’re proud to support their innovative approach, which reuses natural wool, a tribute to British agriculture. Unlike traditional materials, Woolcool® actively helps regulate temperature. The wool fibers absorb air and moisture inside the package, maintaining a stable, fridge-like environment, just as they have protected sheep for thousands of years. Woolcool® can keep our farm-assured venison at fridge temperature for up to 48 hours.

To learn more, visit their website: www.woolcool.com.

How long will my Venison keep?

All venison meat from The Venison Company comes with a suggested use-by date, typically one week after packing. This applies to all fresh venison, including venison steaks, venison fillet, venison mince, venison burgers, and other premium venison cuts.

To extend the shelf life, you can freeze venison at home for up to 6 months.

Where do you deliver?

At The Venison Company, we currently deliver fresh venison and frozen venison across England and Wales only.

Am I able to request a specific product size or something not listed on the website?

If you require a specific venison product, cut, or size that isn’t listed on our website, The Venison Company will be happy to check availability. Simply email us at hello@venisoncompany.co.uk for a personalised quote.

Please note that this service may take longer than standard orders, as we currently process orders once a month and don’t hold custom cuts in the freezer. Please allow plenty of lead time if you are planning for a special event or venison for restaurant supply.

What are your delivery options?

The Venison Company offers flexible delivery options to suit your needs, whether you are ordering fresh venison, frozen venison, or one of our venison meat boxes:

1.    Orders under £75: Delivery fee of £6.95

2.    Orders over £75: Free delivery

3.    Free collection from our family-run farm in Lincolnshire (What3words: wired.darting.farms)

Do you offer venison for restaurants or catering?

Yes! The Venison Company supplies premium British venison for restaurants, caterers, and butchers across the UK. Our range includes chef-grade venison and venison cuts, such as venison fillet, venison loin, venison steaks, diced venison steak, and venison mince, available fresh to order or frozen venison in bulk.

As a family-run venison farm in Lincolnshire with over 20 years of experience, we provide farm-assured venison with full traceability from field to fork. Our trade venison delivery service ensures reliable supply for commercial pub and restaurant kitchens, catering companies, and butchers.

For enquiries or bulk venison orders UK, contact us at hello@venisoncompany.co.uk and our team will provide a tailored quote and delivery options.

How do I store venison meat at home?

Proper storage is key to keeping your venison meat fresh and flavorful. At The Venison Company, all fresh venison and premium venison cuts are vacuum-packed venison for maximum shelf life.

Fresh Venison:

Keep in the fridge at 0–4°C. Use within
the use-by date, typically one week from packing.

Frozen Venison:
Freeze vacuum-packed venison for up to 6 months

Thaw slowly in the fridge for best results. Avoid repeated freezing and thawing to maintain quality.

How should I cook my venison?

Cooking premium venison cuts from The Venison Company requires careful attention due to the meat's lean nature. Here's how to achieve tender, flavorful results:

Tender Cuts (e.g., Venison Steaks, Loin, Fillet)

Cooking Method: Pan-sear or grill over high heat.
Cooking Time: Quickly, 2–4 minutes per side, to rare or medium-rare (internal temperature of 145°F/63°C).

Tip: Marinate or season with salt and pepper to enhance flavor.

Ground Venison (e.g., Mince, Burgers)

Cooking Method: Pan-fry or grill.

Cooking Time: Cook thoroughly until browned.

Tip: Add moisture (e.g., onions, broth) to prevent dryness.

For more detailed recipes and cooking techniques, visit our Venison Recipes Blog

Are your venison products gluten-free?

Yes! All venison products from The Venison Company are naturally gluten-free and made with no unnecessary additives.

What are in your venison burgers?

At The Venison Company, we keep it simple. Our venison burgers are made from 100% minced venison, seasoned only with salt and pepper, with no added fillers or additives. Order venison burgers here

Are deer antler chews good for dogs?

Yes, deer antler chews from The Venison Company are an excellent natural dog treat option. They’re long-lasting, durable, and ideal for strong chewers. Packed with essential nutrients like calcium, phosphorus, and magnesium, our antlers support bone health and dental hygiene. Chewing helps reduce plaque and tartar, promoting clean teeth and fresh breath.

Unlike other chews, our antlers are odour-free, mess-free, and don’t splinter, making them safe for indoor use. Plus, they’re sustainably
sourced from naturally shed deer antlers, offering an eco-friendly and safe chew for your dog. As with any chew, we recommend supervising your dog during use to ensure safety.

Do you offer large sets of deer antlers?

Yes, The Venison Company offers a range of deer antlers suitable for decorative and craft purposes.

Large Sets of Antlers
These are full sets of antlers, ideal for mounting on walls or using as statement pieces in interior design. They re priced at £30 per kilogram.

Spiker Antlers
These smaller antlers are versatile and commonly used for making chandeliers, candle stick holders, and other decorative items. They are priced at £24 per kilogram.

If you would like to place an order or learn more about availability, please contact us directly.

Contact Us

If you have any more questions or need further information, please don't hesitate to contact us.